Mayfair, London

Support

Support.

A person, not a ticket queue. Write to us and we'll sort it.

Reach us

Email hello@valmont.app. We reply within one working day.

What we can help with

  • Your account — sign-in, email, or profile trouble.
  • Your membership — billing questions, restoring a purchase, or cancelling. Subscriptions are managed in your Apple ID settings; we can help you find them.
  • A personal nomination link, including an expired or interrupted claim.
  • A wine scan, a recommendation, or The Nod behaving oddly.

Your account & data

You can delete your account and personal profile data from inside the app at any time. Narrow pseudonymous security and completed nomination records may be retained for the periods explained in our Privacy Policy. To request a copy of your data or ask a privacy question, email us or read the Privacy Policy.